Joined
·
177 Posts
I would like to inform you about a recent internal Yamaha Motor France document.
They warn Autorised Dealers about a lot of engine failures due to the use of non Yamaha-Approved exhaust lines...
Here is a mail from a french customer to SC PROJECT :
"I wish to inform you of an urgent matter of concern which is currently making the headlines among the French MT07 community.
It has come to our attention that official Yamaha sources have explicitely put into question the quality and design adequacy of SC Project exhaust lines for the MT07. We have been able to confirm the veracity of the source which states that*:
«*YAMAHA has observed an increasing number of failures on vehicles of their brand, including important engine damage on MT07/XSR700/Tracer700 due to the use of non Yamaha-approved exhaust lines, most notably SC Project and Arrow*».
Recent cases of total engine failure (breakdown) falling within Yamaha warranty period have been attributed by Yamaha to a severe flaw in SC Project exhausts. Consequently, in such cases Yamaha has considered the issue not related to their warranty. Such position is backed, according to Yamaha, by a repeated occurrence of the fact those engine failures were on motorcycles which had been equipped with SC Project exhaust lines.
As an active member among the MT07 community, I have noted the success that your brand has among our bikers in France and the strong customer base supporting you. However, the matter above has generated a heightened sense of confusion and worry among SC Project owners and potential future owners.
In order to clarify the situation both for the unfortunate victims of the engine failures which Yamaha considers due to SC Project exhaust flaws, as well as the many potential future buyers of your products, I can only urge you to contact Yamaha as soon as possible and root-cause the issue.
I sincerely believe such action would be in the best interest of all*: bikers, indutrials, and future owners.
As a supportive customer, I would appreciate being informed of the next steps your brand will take to resolve this sensitive issue."
here is the pic of the internal document (06/19/2018) :
They warn Autorised Dealers about a lot of engine failures due to the use of non Yamaha-Approved exhaust lines...
Here is a mail from a french customer to SC PROJECT :
"I wish to inform you of an urgent matter of concern which is currently making the headlines among the French MT07 community.
It has come to our attention that official Yamaha sources have explicitely put into question the quality and design adequacy of SC Project exhaust lines for the MT07. We have been able to confirm the veracity of the source which states that*:
«*YAMAHA has observed an increasing number of failures on vehicles of their brand, including important engine damage on MT07/XSR700/Tracer700 due to the use of non Yamaha-approved exhaust lines, most notably SC Project and Arrow*».
Recent cases of total engine failure (breakdown) falling within Yamaha warranty period have been attributed by Yamaha to a severe flaw in SC Project exhausts. Consequently, in such cases Yamaha has considered the issue not related to their warranty. Such position is backed, according to Yamaha, by a repeated occurrence of the fact those engine failures were on motorcycles which had been equipped with SC Project exhaust lines.
As an active member among the MT07 community, I have noted the success that your brand has among our bikers in France and the strong customer base supporting you. However, the matter above has generated a heightened sense of confusion and worry among SC Project owners and potential future owners.
In order to clarify the situation both for the unfortunate victims of the engine failures which Yamaha considers due to SC Project exhaust flaws, as well as the many potential future buyers of your products, I can only urge you to contact Yamaha as soon as possible and root-cause the issue.
I sincerely believe such action would be in the best interest of all*: bikers, indutrials, and future owners.
As a supportive customer, I would appreciate being informed of the next steps your brand will take to resolve this sensitive issue."
here is the pic of the internal document (06/19/2018) :
